Has your Spotify web player recently stopped working when playing music using the music giant web player? Do you have a problem resolving Spotify web player not working? Is Spotify web player working on edge browser and not working on Chrome, Mozilla, Firefox, and other browsers on your phone and computer?
If you answer to these questions are all YES!
You are reading the right article on how to fix the web-based media not working on your phone when you follow these step by step guide in this post.
Spotify is a popular music site with millions of music to listen to online on smartphone and on computers. To lure users to spend more time playing Spotify music without using Spotify app, the Pandora alternative launched a web-based media player called Spotify web player.
So, instead of playing the Spotify music directly on your phone after download and you equally listen to the music on the Spotify website with the Spotify web player. The web player works on both smartphones and computers and supports all browsers.
However, recently, the Spotify web player stopped working whether on open.spotify.com or play.spotify.com. Although the latter is old yet it should also work when listening to music directly with the media player.
Possible Causes of Spotify Web Player not Working
The reason why the web player is not working couldn’t be ascertained but there are a lot of ways to fix it. However, it is observed that when shuffle media player with Spotify web player, the web player will start misbehaving somehow.
For instance, if you switch between media players like phone, Chromecast, Web Player, Roberts radio and other media player, it possible to confuse the web player and return not working error.
And since this error is not general it’s possible that there is a different solution to fix the web player error. While I was experiencing this error it sounds like it has to do with Spotify connect and use of multiple devices.
If you often cast from the phone directly this not working error message may sound strange and confusing to you.
Fix Spotify web Player Error Clearing Caches
To start with, first, clear the Spotify app caches. As a Spotify premium user, it may occur to you to download Spotify app. However, if the error starts from the Spotify app, follow this procedure to clear the app caches and resolve the not working issue.
- Go to phone settings
- Scroll down to apps or application manager
- Swipe to the left to access all apps
- Scroll down to find Spotify app
- Click on the Spotify app
- Click on Storage
- Tab the clear caches
If the not working error message is also coming up on the app web player when listening to music without external player then this should resolve the issue.
How to Fix Spotify Web Player Not Working with Spotify Connect
This may interest you that you can also solve the not working message on web player directly from Spotify connect when you log into your Spotify premium account. To fix the not working error follow this procedure.
- Go to Spotify connect and select web player to the left of the volume bar on a web browser
- Allow DRM content
- Update your web browser. You can also try incognito mode
- Clear caches
This should solve the problem. There is another trick way similar to the above approach to be discussed next.
Fix Spotify Web Player not Working
We are still going to walk you through the use of Spotify connect though. So, be sure to make every move as instructed here.
- Launch the Spotify app (Please do not use phone browser or computer browser)
- Play a Spotify online music within the app
- Click on connect to a device button
- Select the web player from the app
- This will roll back the error message and start playing
This method works on most devices. You do not necessarily need to do all this on the same phone or computer. All that is compulsory is make sure your Spotify app is opened when you want to do this and you can use another device or computer to connect to a device.
Refresh the Web Player
Another method that has highest working rate is refreshing the media player. To achieve this, follow the procedure below.
- Log into your web player account
- Scroll to the bottom of the web player page and click on user’s icon
- Tap the full website button to load the website full site
- Go to “Looking for music” and click on an album
- Press F5 to refresh
You may have to do this multiple times to thoroughly refresh the web player and to clear the error message.
Signout Everywhere and Login Again
When Spotify web player is being used on more than 4 devices the web player not working error message is prompt to pops. Therefore, it’s advisable to log out everywhere and then re-login again.
To sign out everywhere on your Spotify page follow the procedure below
- Log into Spotify account page
- Click on user’s profile
- Click on the sign out everywhere
- restart your browser or Spotify app
- Log in your Spotify again
This procedure is like a hard reset as it will log out your Spotify account on all devices including the current device you logged into your account. In other not to let the error message re-occur again, it’s advisable to limit the number of devices you log into your Spotify account.
Clear Browser Caches
The procedure to clear all browsers caches differs. The goal is to clear your browser’s caches to fix the not working error message. This procedure works on Chrome browser, Mozilla, Opera-mini, and Edge browser.
- Open your browser
- Click on the more option
- Click on search history and tap clear browsing data
- Tick to enable Cookies and site data and Cached images and files
- Set the data to be cleared and cached using the option in the menu
- Click on clear browsing data
This procedure works for other browser issues apart from the Spotify web player not working which is the deal at hand.
At least one of these methods should work you and helps you to clear the not working error message.
Which of the procedures cleared the Spotify web player not working? Kindly use the comment box so that other will benefits from what works for you.