How to Fix Facebook App not Working

Is your Facebook app not working? It can be frustrating being cut off from your favourite social media network. However, the end isn’t near for Facebook. There is a way around it to fix the Facebook app if it’s not responding or it stopped working either on your iPhone and Android.

In most cases, Facebook app not working could be external problem especially when the Facebook server is down. If the case is this, you won’t be able to fix this glitch on the Facebook app. However, if the error is internet such as outdated app, excess cache, outdated OS and others you can find your way around this to resolve it.

So, in this guide, I will teach you how to fix the Facebook app not working on your iPhone or Android (Samsung inclusive).

How to Fix Facebook App not Working

If your Facebook app suddenly stopped working on Android or iPhone or your Facebook account is saying the app has stopped responding, here are what you should do to make the Facebook app working again.

Close and Reopen the Facebook App

Firstly, close the Facebook app and reopen it on your Android or iPhone.


  • Press the “Menu” button.
  • Swipe to the “Facebook app.”
  • Swipe it “Up” to close the app.

You can reopen the Facebook app by clicking on the Facebook icon in your apps menu.


  • Swipe up your “iPhone” screen from the bottom.
  • Swipe up the “Facebook” app.

Reopen the Facebook mobile app on your “iPhone” to confirm whether it’s working fine.

Log out and Re-login to your Facebook Account

You can log out and re-login to your Facebook account if the app isn’t loading your Facebook home feeds.


  • Open the “FB App.”
  • Tap on your “Profile” icon at the top right end.
  • Scroll down and tap “Log out.”
  • Tap “Log Out” from the pop up to confirm your account.

You will be logged out of your Facebook account. Open the Facebook app to relogin to your account with your username and password.


  • Open the “Faceboo” app.
  • Tap on the “Profile” icon at the bottom right end.
  • Scroll down and tap “Log Out.”
  • Tap “Not Now” or “Save” to either save your login or not.
  • Tap “Log Out from the pop up.

You will be logged out your iPhone of your Facebook account. Re-login into your account again.

Update your Facebook App

To stay ahead of bugs you must always update your Facebook app to the current version. This will help you overcome any glitch on the app on your device.


  • Open the “Google Play Store App” on your Android by tapping on the store iconFacebook app not working
  • Click on the “Profile” icon at the top right.
  • Click on “Manage apps and devices.”
  • Tap “Manage” on the navigation.
  • Click on “Update Available.”
  • Tap “Facebook”
  • Tap “Update” to download and install the latest update available

However, if there is no update available then the error you are experiencing has nothing to do with the app update.


  • Open the “App Store” on your iPhone.
  • Tap on your “Profile” picture at the top right.
  • Scroll down and tap “Update” on “Facebook” under “Update All.”

Wait for the latest update to download and install on your iPhone. Open the Facebook app once the update is installed successfully to see if the error persists.


  • Open the “Samsung Store” app on your Samsung Galaxy phone.
  • Tap “Menu” at the bottom right end.
  • Tap “Updates.”
  • Locate and click on the “Facebook” app.
  • Tap the “Update” button.

Wait for the update to complete before opening the Facebook app. If all things work as expected the Facebook app not working should be resolved.

Clear App Cache

If the Facebook app is not working after you’ve updated the app to the latest version, clearing the app caches can restore the app to its normal state.

  • Click on your phone gear settings iconPhone settings gear icon
  • Tap on the apps or applications manager or apps manager (depending on your phone configuration)Facebook not Working
  • Find the Facebook app from the list of apps installed on your phone and click on it.Facebook not Working
  • Click on the storage iconPhone storage
  • Tap on “clear caches”Facebook not Working
  • Restart your phone and visit your Facebook account using the mobile app.

Note: There is no possibility that the app is going to work with the caches cleared. If this is the case you ended up with, kindly go back to the interface where your cleared the app caches and click on “clear data”.

Clearing the app data will delete your login password and username. When next you want to log into your account on you will be prompted to enter your username and password.

Uninstall and Re-install the Facebook App

I found this technique to be a perfect way to fix the Facebook app not working on your Android and on iOS smartphones. When you remove the Facebook app from your smartphone, the next version you’ll ended up download will be the latest version if you are running the older version in the first place and this alone can fix the itch you are facing with the app that is not currently working on your smartphone.


  1. Click on your phone gear settings icon
  2. Tap on the apps manager or applications manager
  3. Click on “Facebook app”
  4. Tap uninstall
  5. Click “OK” from the popup

Now, restart your phone and head to the Google play store to download the Facebook app.


  • Go to your “App” menu.
  • Press and hold empty space on the screen.
  • Tap on the “-” icon while the apps giggle.
  • Click on “Delete App.”
  • Tap “Delete” from the popup

The Facebook app will be uninstalled from your iPhone.

Facebook Account Temporarily Blocked or Disabled

If your Facebook account is temporarily blocked or disabled you will not be able to access your Facebook account. This is not to say that your Facebook account isn’t working or the Facebook app is down.

However, to regain your access back to your Facebook account you’d either wait for the period or open another Facebook account.

But, if your Facebook account isn’t working and you have updated your Facebook app to the latest version, cleared the Facebook app caches, then it could be that the Facebook app server is down.

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