How to Fix Disney Plus not Working not working is what we will consider in this article. We have tasted the goodies of watching Disney Plus on smart TV such as Samsung with the Disney Plus 8-digit code for Disney login/begin TV. However, the sudden occurrence that the Disney app stopped working can be fixed with the tips we shared in this article.

Disney Plus offers a 7-days free trial which you can cancel at any time and at your convenience. However, the not working or the Disney Plus 8-digit code not working may force you to quit your loyalty.

Since this can stop you from logging in to your Disney Plus account then you need to find a lasting solution to the inability to use the Disney Plus app on your smart or streaming devices. not Working

The major reason why failed to work will be discussed in this article. not working 

The following tips will help you to fix the Disneyplus not working on your device.

Expire Subscription

You will be disconnected from Disney Plus instantly if your subscription expires and you failed to renew it. There is no grace period. The only grace time is the Disney Plus free trial after which you need to upgrade to a paid service to use the service.

So, before we move into the advanced steps to take to fix the login/begin TV code that failed to work, make sure that your Disney+ subscription is active.

If you don’t know how to go about this you can just check out your next Disney Plus billing date in your account or profile on Disney Plus. To check your Disney Plus account status follow the steps below.

  • Go to and sign in to your account.
  • Navigate to the membership section.
  • Check your subscription status.

If your subscription is active you should see it there and if otherwise, it should also show there. So, if the subscription or the free trial has ended and you failed to upgrade or renew your subscription the 8-digit code will not working on or tv code. TV code has Expired

An expired Disney Plus activation code won’t work on login/begin URL to activate the Disney Plus app on your smart TV. So, if the Disney Plus TV code has been generated for quite some time, you want to generate another one as the previous one might have expired.

To generate a new Disney Plus start TV code is quite simple. To do this follow the steps below.

  • Close the Disney Plus app page if you have already opened it.
  • Cold boot your smart TV. 
  • Switch on your TV and press the home button.
  • Navigate to the app section and launch the Disney Plus app.
  • Follow the steps to get the new Disney Plus TV code.
  • Go to on your web browser.
  • Enter the activation code and follow the instruction to activate the Disney Plus app on your TV.

If you entered the correct activation code and the code has not expired try the next step.

Don’t miss the follow

Remove and Reinstall the Disney Plus TV App

The outdated Disney Plus app may make the TV app malfunction to the extent that the generated code will not work on login/begin URL on PlayStation [PS4] and all other devices.

To uninstall the Disney Plus app on your smart TV follow the steps below.

  • Press your TV home button on your remote
  • Navigate to the apps. This varies and depends on your TV manufacturer.
  • Click on the “Disney Plus app.”
  • Select “Remove” to uninstall the app from your TV.
  • Restart your TV to remove bytes of the app that are stored on your TV in the form of a cache.
  • Go back to the app store to search and install the Disney Plus app again.

It should be working fine now if the app error is caused by the app. And always use the latest version to escape this type of error in the future.

Update your Smart TV Firmware

An outdated smart TV firmware may cause not to work and render the TV code useless. To fix this, you need to upgrade to the latest firmware on your smart TV. 

Since the process to upgrade your TV firmware varies and depends on the TV you are using. So, the following tips will help you to upgrade your TV firmware as seen on the manufacturer’s website.

Check your Internet Connection

A poor internet connection can also contribute to the Disney Plus TV code not working. When this happens, you might want to check your internet speed to see whether the problem isn’t from the internet source.

To further your discovery, switch from WiFi/Hotspot to LAN and see if the activation code will work or better still move your router closer to your device and see whether it will be fixed.

Disney Plus Server Down

This seldom occurs. But if the Disney Plus server is down you will not be able to complete any task including watching Disney Plus or Disney Life on your smart TV let alone being able to complete the activation on login/begin TV code.

Which of the steps above helped you to fix not working on your streaming devices?

Disney Plus Begin not Working

If you are experiencing Disney Plus begin not working on the official mobile app and the app keeps crashing the troubleshooting tips below should be of help.

The steps below will walk you through how to fix Disney Plus begin not working.

  • Update the Disney Plus App to the latest version.
  • Clear the app cache
  • Restart your phone
  • Check your phone for the latest OS update
  • Remove all conflict apps from your device.

Let me quickly walk you through how to exercise each of the troubleshooting tips above to see if it will end the Disney Plus begin not working on the app on your phone.

Update Disney Plus App on Android/iOS

Follow the steps below to learn how to update the Disney Plus app on your Android phone.

  • Launch the “Google Playstore” app on your phone.
  • Click on the “Profile” picture at the top right.
  • Click on “Manage apps & offers.”
  • Choose “Update Available.”
  • Scroll to “Disney Plus” and click “Update.”
  • Done.

Once this is done try to open the Disney Plus app and see if it’s working fine once again.

For iOS users, kindly follow the steps below to update the Disney Plus app to the latest or newest release.

  • Open the App Store.
  • Tap your profile icon at the top of the screen.
  • Scroll to see pending updates and release notes.
  • Tap Update next to the Disney App to update it or tap Update All

Clear the App Cache

Corrupted caches can cause Disney Plus begin not working. However, removing the corrupted cache can go a long way to help you fix this.

  • Go to your Android phone settings.
  • Click on “Apps” >> “App Management.”
  • Click on “Disney Plus.”
  • Click on “Storage usage (this varies depending on your phone).”
  • Click on “Clear cache”  and “clear data.”
  • Click “OK” from the popup.
  • Done.

For iOS users, following the steps below you will learn how to clear your Disney Plus app cache on your phone.

Restart your Phone

This depends on your phone type. Follow the direction on your phone or the feature to restart your phone. Once restarted check whether the app is working as expected.

Check your Phone for the Latest OS update

Your phone manufacturer will send you a notification that there is a new update available to download and install. However, it often times takes a couple of weeks before the update will be sent to all users across all regions.

But if you are not getting the update as a t when due you can do a manual update. So, I’d walk you through how to update your phone OS manually.

  • Go to your phone settings.
  • Tap on “About Phone.” You may need to scroll down to access the about phone feature.
  • Click “Software” update to search for the latest update.
  • Update to the latest OS if there is an update available.

If your device is running on an outdated OS you will be able to upgrade to the latest version by following the steps above.

Moreso, if the conflict of the OS is reflected on the Disney Plus app, the steps above should fix it and the app will start working.

1 thought on “How to Fix Disney Plus not Working”

  1. I just got the Disney bundle but I don’t know how to put it on the Xbox One and off the phone can you please help?


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